Avatar · Cartoon lock with smilie faceAvatar · Siren with cartoon faceAvatar · Key with smilie faceAvatar · Cartoon robber

Privacy policy

Last Updated: 31st October 2023


This summary provides a simplified overview. For the full details, please refer to the comprehensive Privacy and Data Policy below.

· Your Information: We collect your name, email, and message content to provide our services and enhance your experience.
· Data Storage: We take measures to secure your data but cannot guarantee absolute security.
· Use of Information: We use your data to deliver messages, improve our services, and comply with legal requirements.
· Data Retention: We keep your data for as long as needed, as per legal and business requirements.
· International Transfers: Your data may be stored in countries outside your jurisdiction, but we take steps to protect it.
· Your Rights: You have rights to access, correct, or delete your data. Contact us for assistance.
· Cookies: We use cookies for a better experience; you can manage them in your browser settings.
· Minors: Our services are not for users under 18 without parental consent.
· Compliance: We follow data protection laws in various markets, including the EU, the US, Australia, and the UK.
· Safety: We may share data with authorities if user content poses a legal concern or safety threat.
· Ownership of User-Generated Content: When you generate or share content on Future Postbox, you grant us a license to use the content for purposes related to the functioning, marketing, or improvement of our website and services.
· Data Protection Officer: Future Postbox has appointed a Data Protection Officer (DPO) to oversee our data protection practices and ensure compliance with relevant data protection laws. Contact our DPO at lee@leecrockford.me for data protection inquiries or to exercise your rights.

Full policy

1. Introduction

Welcome to Future Postbox, owned by Lee Crockford. We are committed to safeguarding your privacy and protecting your personal information. This Privacy and Data Policy outlines how we collect, use, and protect your data. By using our website, you consent to the practices described in this policy.

2. Information we collect

We collect the following information from our users:
· Sender name
· Sender email address
· Recipient name
· Recipient email address
· The content of the letter or message composed by the sender

Our website may display third-party advertisements, including Google AdSense. These ads may use cookies and other tracking technologies to collect information about your visits to this and other websites to provide more relevant advertisements to you. This information may include:
· IP address
· Browser type
· Operating system
· Clickstream data
· Interactions with ads

Please refer to Google AdSense's privacy policy for more information on their data practices.

3. Data storage

Your data may be stored on our website, Airtable, Google Drive, or other associated services. We take reasonable measures to secure your data, but please note that data transmitted over the internet or stored electronically is never completely secure, and we cannot guarantee the security of your information.

4. Use of Information

We collect your information to provide our services, including the storage and delivery of messages as per your instructions. We may also use your information to:
· Improve our services
· Send you updates, information, and notifications about your messages and Future Postbox
· Customise and enhance your experience on our website
· Comply with legal and regulatory requirements

5. Data retention

Future Postbox retains personal information in compliance with the following guidelines and as required by applicable laws and regulations:
· Name: Personal names may be retained for as long as the individual is an active user or customer and for a reasonable period after that to address any potential legal or contractual obligations.
· Contact Information: Email addresses and phone numbers may be retained for communication purposes and for as long as the individual remains an active user or customer. After this period, we will securely dispose of this data unless there are legal or contractual requirements to retain it.
· Other Data: Any other data that can identify an individual will be retained based on the purposes for which it was collected, relevant legal requirements, and the principles of data minimisation. We will minimise retention to protect user privacy.

6. International data transfer

Future Postbox may transfer your personal information to and store it in countries in various jurisdictions in connection with the hosting and storage services we utilise. We take appropriate measures to ensure the protection and privacy of your data during such transfers. These measures may include Standard Contractual Clauses, Privacy Shield (where applicable), or other legal safeguards, as required by relevant data protection laws.

7. User rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. If you wish to exercise these rights or have questions about your data, please contact Future Postbox's Data Protection Officer. We will respond to your requests within a reasonable timeframe, in compliance with applicable laws.

8. Cookies and tracking

Future Postbox may use cookies and similar tracking technologies to enhance your user experience. By using our website, you consent to the use of these technologies. You can manage your cookie preferences through your browser settings.

9. Minors' use of the website

· 9.1. Age Restriction: Future Postbox is open to anyone on the web; however, it is not intended for use by individuals under the age of 18 ("Minors") without the consent and supervision of a parent or legal guardian. Minors should seek the permission of their parent or guardian before providing any personal information on our website.
· 9.2. Parental Consent: We do not knowingly collect or maintain personal information from Minors without verified parental or guardian consent. If you are a Minor, you may only provide your personal information, such as your name, email address, or other identifiable information on our website if you have obtained consent from a parent or legal guardian.
· 9.3. Parental Rights: Parents and guardians have the right to review, edit, or request the deletion of any personal information provided by their Minor children. If you are a parent or guardian and wish to exercise these rights, or if you believe that we have collected personal information from your Minor child without your consent, please contact Future Postbox's Data Protection Officer.
· 9.4. Legal Compliance: Future Postbox complies with Australian laws and regulations regarding the collection of personal information from Minors. We encourage parents and guardians to be actively involved in their children's online activities to ensure a safe and responsible online experience.

10. Compliance with data protection laws in specific markets

· 10.1. European Union (EU) and General Data Protection Regulation (GDPR): Future Postbox acknowledges its responsibilities under the General Data Protection Regulation (GDPR) in relation to the processing of personal data of individuals within the European Union. Users from the EU have the right to access, rectify, erase, restrict processing, and object to processing of their personal data. We are committed to complying with GDPR requirements, including the appointment of a Data Protection Officer.
· 10.2. United States and California Consumer Privacy Act (CCPA): Future Postbox is aware of the California Consumer Privacy Act (CCPA) and its requirements. If you are a California resident, you have certain rights regarding your personal information, including the right to access, delete, and opt-out of the sale of your data. To exercise these rights or for CCPA-related inquiries, please contact our Data Protection Officer.
· 10.3. Australia and Australian Data Legislation: Future Postbox complies with Australian data protection laws, including the Privacy Act 1988 and the Australian Privacy Principles. We acknowledge your rights to access, correct, or complain about the handling of your personal information. For inquiries related to Australian data legislation, please contact our Data Protection Officer.
· 10.4. United Kingdom and Data Protection Laws: We recognise the importance of adhering to data protection laws in the United Kingdom, such as the UK Data Protection Act 2018. Users in the UK have the right to access and control their personal data. If you have questions or concerns regarding data protection in the UK, please contact our Data Protection Officer.
· 10.5. Global Accessibility: Future Postbox is accessible globally, and we strive to provide a consistent level of data protection regardless of your location. We are committed to ensuring that your personal information is handled in accordance with the relevant privacy and data protection laws in your jurisdiction.

11. Sharing of data in cases of legal concerns or safety threats

Future Postbox reserves the right to share user data with relevant parties or authorities, including law enforcement agencies, when we have reasonable grounds to believe that a user's content or actions may violate the law, pose a threat, constitute harassment, or potentially endanger the safety or well-being of themselves or others. We will do so in accordance with applicable laws and regulations. We may also disclose user data to protect our rights, property, or the safety of our users and the public.

12. Ownership of user-generated content

When you generate or share content on Future Postbox, you grant us a non-exclusive, worldwide, royalty-free, and transferable license to use, reproduce, modify, adapt, publish, distribute, and display the content for purposes related to the functioning, marketing, or improvement of our website and services.

This license allows us to provide you with our services, enhance your user experience, and promote Future Postbox.By generating or sharing content on our platform, you represent and warrant that you have the necessary rights to grant us this license and that your content does not violate any third-party rights or applicable laws.

13. Data protection officer

Future Postbox has appointed a Data Protection Officer (DPO) to oversee our data protection practices and ensure compliance with relevant data protection laws. You may contact our DPO, Lee Crockford, at lee@leecrockford.me for inquiries related to your personal data, data protection matters, or to exercise your rights under data protection laws. We are committed to addressing your questions and concerns promptly and in accordance with applicable regulations.